Enhancing Email Deliverability with WPMU DEV’s Email Solutions: An In-Depth Guide

Leading email service providers now mandate that all email senders adhere to updated sending guidelines to guarantee email deliverability. Here’s how WPMU DEV’s email offerings simplify compliance and help ensure your emails are delivered securely…

If you’re unfamiliar with these new guidelines, the detailed guide on new email sending requirements provides insights into SPF, DKIM, and DMARC protocols, and their implications for your business.

This article illustrates how your business can smoothly align with the new regulations using WPMU DEV’s Webmail or Email Hosting solutions.

We will discuss:

WPMU DEV’s Email Services Are Fully Compliant

As indicated in this article, conducting a domain check on wpmudev.com via email verification tools reveals that WPMU DEV adheres to all compliance standards set by email service providers for delivering emails.

DMARC Domain Checker results
WPMU DEV satisfies all requirements for email sending and deliverability!

This is excellent news for your business!

Why?

Let’s start with …

Client Reports and Notifications

The SPF, DKIM, and DMARC policies of WPMU DEV are fully aligned with the strict requirements set by major email service providers.

This assures that all client reports and notifications generated by your Hub, sent from WPMU DEV’s email servers, including Uptime monitor reports, should effortlessly reach the inboxes of your intended recipients.

Valid WPMU DEV email
Rest assured that your clients will receive all reports and notifications sent by WPMU DEV’s email servers.

Webmail and Email Hosting

Not only will all reports and notifications sent on your behalf successfully reach your clients, but if you utilize or resell our Webmail or Email Hosting services, so will the emails that you send to your clients, and those sent by your clients.

Moreover, all essential email compliance is inherently integrated into our Webmail and email hosting services, meaning you don’t have to configure anything for regular emailing.

Let’s examine more closely…

For this example, we’ll consider Webmail, assuming your domain is hosted on WPMU DEV’s servers or that you are managing your DNS records with us.

Upon setting up Webmail and configuring your email domain, you will find that our system automatically generates and adds SPF and DKIM records to your domain’s DNS.

WPMU DEV DNS Records manager
SPF and DKIM records are automatically configured in your WPMU DEV hosted domain’s DNS records.

Let’s test this by sending an email from our Webmail account to a Gmail address.

First, log into Webmail…

Webmail login
Log into Webmail.

Next, create a message and send it to a Gmail account.

Example of an email created in Webmail.
Compose an email using Webmail.

Once the email lands in your inbox, check your Gmail account .

An email in a Gmail inbox
Hurray! Our Gmail recipient has received our email!

You can inspect the Internet header for the email by opening it, clicking on the vertical ellipsis icon, and selecting the Show original option from the dropdown.

Gmail - show original menu option selected.
Select the Show Original option to view your email’s Internet header

You can see that the email dispatched from the Webmail account meets SPF and DKIM requirements.

Webmail domain valid headers.
This domain has valid SPF and DKIM headers … Gmail approves!

Furthermore, configuring an email address through Webmail or our hosted email service necessitates using Transport Layer Security (TLS), thereby ensuring your emails meet this requirement automatically!

If you or your clients utilize Webmail or our hosted email services for routine business emails, there’s no need for you to worry about setting up DMARC for your domain.

Bulk Emailing

In accordance with the stipulations from Google and Yahoo, if you intend to send 5,000 emails or more, you must implement a valid DMARC policy.

Adding DNS Records For 3rd-Party Email Services

For those currently hosting an email domain with WPMU DEV intended for bulk sending (reaching over 5,000 users per day), reach out to your bulk sending provider for guidance on adding the necessary records for compliance.

For instance, suppose you dispatch email newsletters using a domain’s DNS managed through WPMU DEV and an email marketing provider like Mailchimp, GetResponse, Sender, HubSpot, etc.

In this scenario, we will utilize Aweber for a domain’s DNS managed with WPMU DEV which requires authentication.

To authenticate the domain, locate their setup instructions. In Aweber’s case, a notification appears in the user account dashboard linking to their Domain Authentication page.

AWeber Domain Authentication screen
This domain requires DKIM setup and a DMARC policy for provider authentication.

To authenticate DKIM, Aweber requests adding specific new CNAME records to the domain’s DNS entries.

Consequently, the initial step is to copy the Name (Host) record to your clipboard…

CNAME records supplied by the email service provider being copied to the clipboard.
Copy the records provided by your service provider to your clipboard.

Next, navigate to The Hub > Domains and find your domain…

The Hub - Domains - Registered domains.
Locate your domain in The Hub – Domains section.

Select the vertical ellipsis next to the domain and click Manage DNS.

The Hub - Domains - Registered domains - Manage DNS option selected.
Choose the Manage DNS option for your domain.

On the DNS Records screen, click on Add Record.

The Hub's DNS Manager - Add Record
Click on Add Record to insert a new DNS entry.

From the Record type dropdown, select CNAME and paste the Hostname record from your clipboard.

Return to your email service provider’s page, copy the Value code to your clipboard, and paste it into the Alias field, then click the Add button.

Add New DNS Record screen with CNAME selected in Record type field and Hostname record pasted in
Create a new CNAME Record by pasting the records provided by your service provider into the Hostname and Alias fields.

Repeat this procedure until all necessary records from your service provider are incorporated into your domain’s DNS management area.

New CNAME records added.
All CNAME records have now been successfully added.

Should a DMARC policy be necessary, follow the same process of copying and pasting as described for adding DKIM records above.

It is important to note that in Aweber’s situation, they require a new TXT record for establishing a DMARC policy, not a CNAME.

Aweber's Set up a DMARC policy screen with text being copied to clipboard.
Copy the DMARC record to your clipboard.

Create a new TXT record in The Hub’s DNS management area and paste the content received into both the Hostname and Value fields. Click Add when finished.

Add New DNS Record screen.
Paste the copied TXT record values into the Add New DNS Record fields and click Add.

You will notice that the new record is now listed in the Records section.

WPMU DEV DNS Manager with DMARC TXT record added.
The new DMARC TXT record has been successfully added.

Return to your service provider’s dashboard and refresh the settings to confirm your domain’s records.

Aweber Domain Authentication screen showing a fully authenticated email domain.
Your email domain is now thoroughly authenticated and compliant!

If you require assistance in creating or adding DNS records to WPMU DEV’s DNS manager, please refer to our documentation.

Utilize a Professional Email Address

As elaborated in our piece on establishing free email accounts through WPMU DEV’s managed WordPress hosting, using a professional email address for your business is crucial for the following reasons:

  • Enhance Credibility: Emailing from a free email address diminishes your professional image.
  • Improved Deliverability: Professional email addresses are less prone to be marked as spam, thereby increasing email engagement.
  • Enhance Brand Trust: Using a branded email domain enhances trust and reliability, resulting in better open and click-through rates.
  • Branding Opportunities: Consistent brand presence in emails solidifies brand identity and recognition.
  • Control and Security: Professional addresses provide greater control over infrastructure and security settings, boosting data protection.

Acquiring a professional business email address significantly aids in enhancing deliverability and increasing email interaction, which are vital considerations in this context.

WPMU DEV Email Services Ensure Your Emails Are Delivered

If you are a WPMU DEV domain reseller, you can assist your clients in boosting their email deliverability and reducing potential complaint rates by recommending them to obtain a professional email address aligned with their website domain and setting these up through our Webmail or POP3 email services.

Sending emails from a professional email address via our Webmail or POP3 email services is the simplest and most effective way to cover virtually all your bases.

With our fully compliant hosted services supporting both your and your clients’ emails, the only remaining task for you is to ensure the presence of that unsubscribe link in your emails, draft your message, and click send.

If you have any inquiries regarding our email services, consult our Webmail or email hosting documentation, or reach out to our expert support team available 24/7.